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Delivery Information

Orders received before 2.00pm will be dispatched the same day otherwise will be dispatched the next working day.
We use various shipping methods in order to get the best combination of service and value for money for our customers. We use the services of a Courier (Interlink or DPD) and the Royal Mail. Due to the amount of orders we ship with courier we have special discounted pricing from them and are able to offer extremely competitive pricing. The various shipping methods are available at the order stage.

NOTE: We cannot be held responsible for courier delays. We are unable to advise on the time’s of delivery for Royal Mail deliveries.

Delivery in UK

For small purchase of 1Kg or less: First class Royal Mail
We are unable to advise on the time’s of delivery for Royal Mail deliveries.

For Courier costs are: a parcel up to 30 kgs (via DPD), up to 20 kgs (via Interlink)
UK mainland including parts of Aberdeen area

  • Standard Delivery: Next day service any time before 5pm
  • Express Delivery: Before 10:30am
  • Express Delivery: Before 12:00pm
  • Saturday Delivery: Before 5:00pm
  • Saturday Delivery: Before 10:00am
  • Saturday Delivery: Before 12:00pm

NOTE: Some post codes within Aberdeen are two-days delivery, please ask for details.
For Isle of Man and Scottish Isles (Shetland/ Orkney/ Western Isles)

  • Standard Delivery: 2 working days
  • Express delivery service is unavailable for this area

For Northern / Southern Ireland

  • Standard Delivery: 2 working days

NOTE: Please confirm your delivery option at the time of placing your order.
NOTE: Delivery times all exclude weekends and Bank Holidays.

 

Redelivery Charges
If the couriers attempt to deliver you package on numerous occasions and are unable to deliver due to no access (person not at the premises) and no other arrangement is made by you, you will be charged for the return of the package to us and also for the re-sending of the package, to you.
If you wish to have the parcel re-directed to a different delivery address, please state at the time of placing the order, however if the address is changed after the parcel has been dispatched e.g. to a different branch, again it will be chargeable.

Delivery to Outside UK
We deliver to all destinations however delivery cost will vary depending on the destination, weight and size of your order.
The delivery price is worked out by the weight and size of your purchases. All of the items for sale have had their weight taken at the time of packing. Once your order is processed and you will be advised for the cost of delivery.