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RE: Les Wright Retirement Announcement

Dear Valued customer,

We are both happy and sad to announce that Les Wright is now officially retiring from his position as a Sales Account Manager of Universal Air Tool Company Limited as of 31st August 2016.

Les has been an outstanding addition for more than 36 years of service and a true inspiration for all of us. His contributions were integral to our success and continuity.

We all recognize Les for his unconditional dedication and congeniality. He will be deeply missed but we can only feel happy for him after many years of service. His accomplishments will always be there to remind us of how important he was. We shall never forget that.

We are pleased to introduce you to James Suckling as your new account representative. James has proven himself as an integral member of our sales team over 14 years for Universal Air Tool. He can be reached on 07734 714 676 or james@universal.co.uk.

We would like to take this opportunity to thank you for your continued support and the confidence that

you have placed in Universal Air Tool Company Limited. It has been a pleasure to serve you as our

valued customer, and we continue look forward to doing business with you in the future.


Dear Valued Customers,

We at Universal Air Tool Company Limited have always been pleased to serve our customers. Customers satisfaction has been our goal.

As you are aware, that recent Brexit has had impact on Exchange rate causing Sterling fallen substantially against the Dollar and economists do not expect it to rise significantly in the near future.

This has led to the inflation of prices all over. Due to this our materials cost have been increased greatly.

Unfortunately, we are left with no rational alternative but to increase our prices. We are confident, nonetheless, that you will find the quality of our products even in light of these new prices to be quite reasonable and competitive.

Our first aim is to please our customers. Indeed, however, we will not be able to serve you if our business incurs losses.

Increase of 6% on Tools and Accessories is effective from 1st October 2016. While we are not happy about this announcement, we are confident you will continue to be pleased with our superior products. We look forward to continued business together.

New price list will be available on our Website (www.universal.co.uk) in due course. A hard copy is also available on request.